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Bike won’t turn on
In the unlikely event that your bike won't turn on,this guide will help troubleshoot the issue
Abnormal noise
The brakes make abnormal noise-Adjust the brake pads or brake rotors,Check brake adjust for more details.
The derailleur is pressed or the chain falls
Fully charge the battery for the first use.(more than 6 hours)
The Ebike comes without keys
In the unlikely event that your bike won't turn on,this guide will help troubleshoot the issue
The tires got flat or could not be inflated
The brakes make abnormal noise-Adjust the brake pads or brake rotors,Check brake adjust for more details.
Reduced range
Fully charge the battery for the first use.(more than 6 hours)